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<jobs><job><title>Epic Consultant – Hospital Billing, Claims, Professional Billing, HIM</title><job-code>21410EpicClaimsBilling</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/21410EpicClaimsBilling.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Epic, Hospital, Physicians, Practice, Claims, Insurance, Billing, Revenue Cycle, HIM, Medical Records</job-category><description><summary>National Healthcare consulting firm looking for senior consultants, with combined experience in consulting, information systems, and clinical healthcare disciplines. Candidates must have Epic System experience and certifications.  Candidates must be willing to travel Sunday-Thursday / 75%+ travel.  Nationwide opportunities.   Currently seeking Hospital Billing, Professional Billing, Claims and HIM.  Current needs in Midwest.</summary><required-skills>Clinical Information Systems, Nursing Informatics, Epic, Billing, Claims, HIM</required-skills><required-education>Associates Degree</required-education><required-experience>Minimum of 3-5 years of experience with hospital clinical information systems</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$60-120k+ DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation &amp; bonus structure</benefits></compensation><posted-date>2-14-2010</posted-date><close-date></close-date><location><address></address><city></city><state></state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Epic Clinical Consultant - Inpatient Orders Certified</title><job-code>201410EpicInpatientOrders</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/201410EpicInpatientOrders.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Epic, Hospital, Physicians, Nursing, Orders, Inpatient</job-category><description><summary>National Healthcare consulting firm looking for senior consultants, with combined experience in consulting, information systems, and clinical healthcare disciplines. Candidates must have Epic System experience and certifications.  Candidates must be willing to travel Sunday-Thursday / 75%+ travel.  Nationwide opportunities.   Currently seeking Epic Inpatient Orders and Order Transmittal consultant.  Current needs in Midwest.</summary><required-skills>Epic System orders experience.  Epic Orders certified.  Epic Order Set build and implementation experience.  Epic Order Transmittal build experience.  Epic PRL Order Set knowledge and build experience nice to have</required-skills><required-education>Bachelor’s Degree</required-education><required-experience>Minimum of 5-7 years of experience with hospital clinical information systems</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$60-120k+ DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation &amp; bonus structure</benefits></compensation><posted-date>2-14-2010</posted-date><close-date></close-date><location><address></address><city></city><state></state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Epic ADT/Prelude Consultant – ADT/Prelude Certified</title><job-code>21410EpicADTPrelude</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/21410EpicADTPrelude.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Epic, Hospital, Physicians, Nursing, Orders, Inpatient</job-category><description><summary>National Healthcare consulting firm looking for senior consultants, with combined experience in consulting, information systems, and clinical healthcare disciplines. Candidates must have Epic System experience and certifications.  Candidates must be willing to travel Sunday-Thursday / 75%+ travel.  Nationwide opportunities.   Currently seeking Cadence and Prelude consultants.  Current needs in Midwest.</summary><required-skills>Epic System ADT experience.  Epic ADT/Prelude certified.  Experience building Epic ADT application Healthcare Operational experience – patient access.  Epic Training/Principle Educator experience – nice to have</required-skills><required-education>Bachelor’s Degree</required-education><required-experience>Minimum of 5-7 years of experience with hospital clinical information systems</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$60-120k+ DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation &amp; bonus structure</benefits></compensation><posted-date>2-14-2010</posted-date><close-date></close-date><location><address></address><city></city><state></state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Epic Radiant Consultant – Radiant Certified</title><job-code>101409EpicRadiant</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/101409EpicRadiant.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Epic, Hospital, Physicians, Nursing, Orders, Inpatient</job-category><description><summary>Full-Time W2 consulting position with well respected moderate size national healthcare consulting firm.  Salary plus benefits, M-TH travel.If you’re tired of jumping from firm to firm even for w2 positions, why not join someone who has a track record of keeping employees for for several years or more?  Our client’s requirements are higher than many firms.   They don’t just hire consultants who have ‘worked with Epic’.  They require a college degree, Epic certification or certifications, and extensive, not just minimal, experience, including having solid hospital AND hospital IT experience, not just 2 or 3 years.   Because they have confidence that those types of consultants will stand out from the crowd.</summary><required-skills>Epic System Radiant experienceEpic Radiant certifiedEpic Radiant build and implementation experienceOperational experience in Radiology related departments a plus</required-skills><required-education>Bachelor’s Degree</required-education><required-experience>Minimum of 5-7 years of experience with hospital clinical information systems</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$60-120k+ DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation &amp; bonus structure</benefits></compensation><posted-date>10-14-2009</posted-date><close-date></close-date><location><address></address><city></city><state></state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Epic Bridges Consultant – Interface Administration/Chronicles Certified</title><job-code>101409EpicBridges</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/101409EpicBridges.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Epic, Hospital, Physicians, Nursing, Orders, Inpatient</job-category><description><summary>Full-Time W2 consulting position with well respected moderate size national healthcare consulting firm.  Salary plus benefits, M-TH travel.If you’re tired of jumping from firm to firm even for w2 positions, why not join someone who has a track record of keeping employees for for several years or more?  Our client’s requirements are higher than many firms.   They don’t just hire consultants who have ‘worked with Epic’.  They require a college degree, Epic certification or certifications, and extensive, not just minimal, experience, including having solid hospital AND hospital IT experience, not just 2 or 3 years.   Because they have confidence that those types of consultants will stand out from the crowd.</summary><required-skills>Epic System Interface experienceEpic Interface Administration and Chronicle CertifiedEpic Bridges build and implementation experienceHL7 knowledgeableCloverleaf experience desirable also</required-skills><required-education>Bachelor’s Degree</required-education><required-experience>Minimum of 5-7 years of experience with hospital clinical information systems</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$60-120k+ DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation &amp; bonus structure</benefits></compensation><posted-date>10-14-2009</posted-date><close-date></close-date><location><address></address><city></city><state></state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Epic Clinical Consultant - Inpatient Clinical Documentation Certified</title><job-code>21410EpicClinDoc</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/21410EpicClinDoc.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Epic, Hospital, Physicians, Nursing, Orders, Inpatient</job-category><description><summary>National Healthcare consulting firm looking for senior consultants, with combined experience in consulting, information systems, and clinical healthcare disciplines. Candidates must have Epic System experience and certifications.  Candidates must be willing to travel Sunday-Thursday / 75%+ travel.  Nationwide opportunities.   Currently seeking Epic Clinical Documentation consultant.  Epic Certifications in Epic Clinical Documentation.  An individual that is very experienced technically and can hit the ground running here, too.  This team has a lot of trouble tickets that need worked and build issues fixed, etc.  Care Plan build is a must as this is what they will be going live with in early May. A bonus would be experience with device integration build, but again – not necessary.  Current needs in Midwest.</summary><required-skills>Epic System clinical documentation experience.  Epic Clin Doc certified.  Epic Clinical Documentation build and implementation experience.</required-skills><required-education>Bachelor’s Degree</required-education><required-experience>Minimum of 5-7 years of experience with hospital clinical information systems</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$60-120k+ DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation &amp; bonus structure</benefits></compensation><posted-date>10-14-2009</posted-date><close-date></close-date><location><address></address><city></city><state></state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Epic Project Manager Consultant PMP - Inpatient Clinical Documentation Certified</title><job-code>101409EpicClinDocPM</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/101409EpicClinDocPM.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Epic, Hospital, Physicians, Nursing, Orders, Inpatient</job-category><description><summary>Full-Time W2 consulting position with well respected moderate size national healthcare consulting firm.  Salary plus benefits, M-TH travel.If you’re tired of jumping from firm to firm even for w2 positions, why not join someone who has a track record of keeping employees for for several years or more?  Our client’s requirements are higher than many firms.   They don’t just hire consultants who have ‘worked with Epic’.  They require a college degree, Epic certification or certifications, and extensive, not just minimal, experience, including having solid hospital AND hospital IT experience, not just 2 or 3 years.   Because they have confidence that those types of consultants will stand out from the crowd.</summary><required-skills>Epic System clinical documentation experienceEpic Clin Doc certifiedEpic Clinical Documentation build and implementation experiencePMP Certified DesiredStrong Project Management experience and clinical background</required-skills><required-education>Bachelor’s Degree</required-education><required-experience>Minimum of 5-7 years of experience with hospital clinical information systems</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$60-120k+ DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation &amp; bonus structure</benefits></compensation><posted-date>10-14-2009</posted-date><close-date></close-date><location><address></address><city></city><state></state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Cerner Project Manager Consultant – Orders and ClinDoc</title><job-code>101409CernerPM</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/101409CernerPM.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Cerner, Millenium, Project Management, PMP, Hospital, Nursing, Informatics, Design, Build, Support, HNA, HNAM, Clinical Applications, Clinical Systems, Support, Orders, Clinical Documentation</job-category><description><summary>Seeking Cerner Project Manager Consultant for east coast engagement covering Orders and Clinical Documentation.  Estimated 6 months plus.  Full-Time on-site, M-TH travel.  PMP desirable.</summary><required-skills>Clinical Information Systems, Cerner Millenium, Orders, Clinical Documentation</required-skills><required-education>Bachelor’s Preferred</required-education><required-experience>Requires project management experience managing Cerner Millenium Orders and Clinical Documentation project.  Several years of related Cerner Millenium experience also required.</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>true</contract><permanent>false</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>85-95k+</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits></benefits></compensation><posted-date></posted-date><close-date></close-date><location><address></address><city></city><state></state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Cerner Sr. Pharmnet Systems Analyst</title><job-code>101409pharmnet</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/101409pharmnet.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Cerner, Millenium, Hospital, Design, Build, Support, HNA, HNAM, Clinical Application, Clinical Systems, Support</job-category><description><summary>Our client is recruiting a Sr. Pharmnet analyst for a critical role in an ongoing rollout project to multiple facilities.  You will join a large IT team support several hospitals using a number of the Cerner “Nets” throughout their facilities.   Your home office will be in a newer data center facility housing the IT team. Performs system or process analysis, design, build, implementation, test, maintenance and support of enterprise Information Technology systems.  Understands and applies concepts, practices and procedures related to departmental operations to maximize technology project implementations.  Maintains a high level of technical competence in areas of responsibility and able to  review, analyze, and evaluate Information Technology system operations for peak performance.  Relies on experience and judgment to plan and accomplish goals.     Works independently with minimal guidance.Resource will function as a mentor to two junior pharmacy application analysts and collaborate with the IS Pharmacy Informaticist as well as other members of IS team and pharmacy department.  Will support both additional facility rollouts of pharmnet application, and then the CPOE initiatives scheduled to follow in 2010.Position is full-time w2.  Client is not seeking consultants, contractors, or remote or part-time remote resources.  Position will report to IS Patient Care applications manager and work out of the corporate IS offices and travel to and travel to the facilities within the metro area as required.</summary><required-skills>Cerner Millenium, Pharmnet</required-skills><required-education>Bachelors or equivalent</required-education><required-experience>Minimum of 4 years of experience with Cerner Millenium Pharmnet.</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$70-100k DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation, relocation assistance</benefits></compensation><posted-date>10-14-2009</posted-date><close-date></close-date><location><address></address><city></city><state>MD</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Cerner Applications Manager</title><job-code>101409CernerAppsMgr</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/082009CernerAppsMgr.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Cerner, Millenium, Hospital, Design, Build, Support, HNA, HNAM, Clinical Application, Clinical Systems, Support</job-category><description><summary>Applications Manager Role: Direct and coordinate the activities of project teams through all phases of project implementation including system design and development, product testing and end-user training activities. Assist team leaders with development of policy and procedures for ongoing system maintenance.  Specifically responsible for project planning and date adherence, software release schedules, project organization and assignments, project communication, testing and installation. The manager plans, monitors and manages the project completion process through the implementation phase. Develops and conducts educational training for staff. Coordinate vendor modification to hardware and software, perform system updates, test changes and educate staff.  Assists with the selection, implementation and deployment of computer hardware and software applications.  Provides assistance in budgeting and strategic planning to the IS Director. Coordinate and prepare monthly statistical and management reporting and prepare and maintain policy and procedure manualsDepartment description/Scope of Responsibilities:          This role will have oversight for 8 FTEs (seven analysts and a team lead)          Have managerial responsibilities to include daily operations problem solving with the team/department, hiring, performance evaluations, counseling, mentorship, staff development, budgeting, as well as policy and procedure development.          Has oversight for clinical applications/documentation in this Cerner shop.  The role currently includes cardiology clinical systems. Key characteristics:          Solid background in hospital information systems          Should have Cerner experience, other health care applications can be a plus (GE, EPIC, Siemens etc.).          Prior people management experience (3-5 years of actual department/unit leadership with full accountability, and oversight for a team of at least 4 or greater).          Bachelor’s in Computer Science/IS or related field or R.N.           Excellent communications skills and able to handle politically sensitive situations carefully          Accustom to managing a many projects and changing prioritiesHospital Description:Licensed Beds for 176 plus an outpatient center and 9 primary care practices and one specialty practice Inpatient Admissions: 9,377 - Births: 1,700 - Outpatient Visits: 117,072 - Emergency Department Visits: 32,664 - Inpatient Surgeries: 2,096 - Outpatient Surgeries: 4,535 Major services include a Cancer Care Center, Digestive Care Center, Cardiology Care Center, Orthopedics including Spine Surgery &amp; Joint Replacement Surgery, Thoracic Surgery, Vascular Medicine &amp; Surgery, and a Women's Health Center The organization is also building a new hospital which is targeted to be open in 2012..!! Total Staff Members: 1,500 - Total Medical Staff Members: 450 physicians, representing more than 40 specialties Advanced Diagnostic &amp; Medical Imaging Centers feature 3 MRI's, 3 CT scanners (including a new 64-slice scanner) and PET/CT Cardiovascular technology includes interventional cardiac catheterization, electrophysiology, interventional radiology and a certified vascular ultrasound labCommunity Info:The area has an incredibly rich history that draws many visitors every year.  The community offers the best of rural living with access to major cities in the eastern corridor of the U.S. Approximate population of 40,750.  The Bureau of Economic Analysis combines the city with surrounding counties, bringing the total area population to near 200,000. In recent times, the city was ranked the best place to live in the United States (ranked based on cost of living, climate, and quality of life).  Tourists and visitors are increasingly attracted to the area's growing industry as well as the increasing number of festivals and world class entertainment.  Educational opportunities are abound with good public and private school options as well access to major Universities and higher-level education. The city is served by four airlines at the regional airport, and access to major airports within one hour, as well as Greyhound and Amtrak services.</summary><required-skills>Cerner Millenium, Pharmnet</required-skills><required-education>Bachelors or equivalent</required-education><required-experience>Minimum of 4 years of leadership experience with Cerner Millenium experience also preferred.</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$90-120k DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation, relocation assistance</benefits></compensation><posted-date>2-14-2010</posted-date><close-date></close-date><location><address></address><city></city><state>VA</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Cerner Millenium CCL MPages Programmer</title><job-code>101609MPages</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/101609MPages.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Cerner, Millenium, Hospital, Design, Build, Support, HNA, HNAM, Clinical Application, Clinical Systems, Support, CCL, Java, Java Script, AJAX, HTML, Web Pages, CSS, Cascading Style Sheets, Powerchart</job-category><description><summary>The recent Cerner conference has created a buzz around the relatively new technology of MPages.   Since the conference we have received requests for both consultants and perm employees with experience in this tool.  Since it has only been in use for a year or so, and in development for a while before that, there are only a limited number of people, Cerner employees and a few provider sites with any personnel with expertise in this tool.  If you are one of those, and interested in hearing about other organizations seeking your expertise, please contact us.  If you have strong CCL experience AND strong web programming skills – HTML, AJAX, CSS, Java Script, etc, but little or no exposure to MPages, but are interested in learning, please contact us, as we believe the lack of experienced resources is going to require many sites to bring people on who will have to learn OJT.  If you do not have experience in MPages, you must have a strong foundation in both web programming, and CCL.   We have immediate needs for 2 consultants, and openings for perm employees in 2 locations also.</summary><required-skills>Cerner Millenium, CCL, Web Development, Java, AJAX, CSS, HTML</required-skills><required-education>Bachelors or equivalent</required-education><required-experience>Minimum of 4 years of experience with Cerner Millenium CCL.</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>true</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$70-120k DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation, relocation assistance</benefits></compensation><posted-date>10-16-2009</posted-date><close-date></close-date><location><address></address><city></city><state></state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Cerner Project Manager Consultant – Powerchart Office</title><job-code>101609CernerPCOPM</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/101609CernerPCOPM.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Cerner, Millenium, Project Management, PMP, Hospital, Nursing, Informatics, Design, Build, Support, HNA, HNAM, Clinical Applications, Clinical Systems, Support, Orders, Clinical Documentation, Physician Practice, Ambulatory, PCO, Powerchart Office</job-category><description><summary>Seeking Cerner Powerchart Office Project Manager Consultant engagement for Northeast client.  8 clinics, already installed, need some help with issue resolution.  Need someone to perform assessment, determine plan, then project manage the change process.   Assessment to end of year, project role duration TBD based on the plan developed.</summary><required-skills>Clinical Information Systems, Cerner Millenium, Project Management, Powerchart Office</required-skills><required-education>Bachelor’s Preferred</required-education><required-experience>Requires project management experience managing Cerner Millenium Powerchart Office projects.  Several years of related Cerner Millenium experience also required.</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>true</contract><permanent>false</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>85-120k+</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits></benefits></compensation><posted-date>10-16-2009</posted-date><close-date></close-date><location><address></address><city></city><state></state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>McKesson Horizon Consultant – HEO, HOM</title><job-code>21710HEOHOM</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/21710HEOHOM.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Epic, Hospital, Physicians, Nursing, Orders, Inpatient</job-category><description><summary>National Healthcare consulting firm looking for senior consultants, with combined experience in consulting, information systems, and clinical healthcare disciplines. Candidates must have McKesson Horizon experience with Horizon Expert Orders (HEO), HOM desirable also.  Candidates must be willing to travel Sunday-Thursday / 75%+ travel.</summary><required-skills>* Clinical software implementation experience, doing "builds" of order items, tables, along with Lab and Medical. * Must have strong CPOE work flow experience with HEO product, HOM is a plus! * Clinical experience working in a hospital setting and developing strategy. * Experience with McKesson or other clinical order entry software products. * Practical application of a full system implementation, including planning, design, building, testing, deployment, training, and support design. * Demonstrated ability to produce high levels of customer satisfaction. * Excellent organizational and communication skills. * Clinician with strong analytical and problem solving skills. * Project management experience is a plus * Ability to travel up to 75%</required-skills><required-education>Bachelor’s Degree</required-education><required-experience>Minimum of 5-7 years of experience with hospital clinical information systems</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>true</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$60-120k+ DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation &amp; bonus structure</benefits></compensation><posted-date>2-17-2010</posted-date><close-date></close-date><location><address></address><city></city><state></state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Sr. Programmer/Analyst Document Imaging</title><job-code>31610DocImage</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/31610DocImage.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Cerner, Oracle, Provision, Document Imaging, Hospital, Physicians, Practice, Claims, Insurance, Billing, Revenue Cycle, HIM, Medical Records</job-category><description><summary>Healthcare client seeks Sr. Analyst with experience in selection, project planning, implementation and support of document imaging systems.   Will assist with identification of requirements, evaluation and selection of system, and implementation and support.  Desire someone with demonstrated experience in these areas, ability to work with users and managers, and technical abilities in and around scanning, indexing, OCR, archival, retrieval etc.  Ideal candidates will have degree, and experience with multiple digital imaging solutions and projects.</summary><required-skills>Document Imaging, Analyst, Programming, System Selection, Medical Records, HIM</required-skills><required-education>Associates Degree</required-education><required-experience>Minimum of 3-5 years of experience with hospital clinical information systems</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$70-120k+ DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation &amp; bonus structure, relocation assistance</benefits></compensation><posted-date>3-16-2010</posted-date><close-date></close-date><location><address></address><city></city><state>WA</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Cerner Meds Integration Systems Analyst</title><job-code>400510cernermeds</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/400510cernermeds.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Cerner, Millenium, Hospital, Design, Build, Support, HNA, HNAM, Clinical Application, Pharmnet, Meds, EMAR, Clinical Systems, Support</job-category><description><summary>Our client is recruiting a Pharmnet or Medication Administration type analyst for a role supporting the Cerner project in their facilities.  You will join the Cerner applications team supporting the Cerner modules in their facility.   They have recently gone live with a number of Cerner modules and this position will be supporting ongoing process refinements, upgrades and enhancements over time.  You will be working closely with pharmacy and pharmacists in the pharmacy department, as well as your clinical analyst and other IT colleagues.  Position reports to the applications manager.  This facility is in moderately sized city.  No commuting hassles, easy access to a variety of outdoor recreation activities.  Moderate cost of living.</summary><required-skills>Cerner Millenium, Pharmnet, Meds Integration</required-skills><required-education>Bachelors or equivalent</required-education><required-experience>Minimum of 4 years of experience with Cerner Millenium Pharmnet or Medication Administration.</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$70-100k DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation, relocation assistance</benefits></compensation><posted-date>9-2-2010</posted-date><close-date></close-date><location><address></address><city></city><state>WA</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Oncology EMR Specialist RN</title><job-code>Aria</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/aria.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>CPHON, CBCN, OCN, AOCNP, AOCNS, Nursing, Oncology, Cancer, RN, Applications, Analyst, Specialist, Coordinator, Nursing Informatics</job-category><description><summary>The hospital based Site Coordinator serves as the point person for the Aria Medical Oncology EMR application within the Cancer Center, and Hospital.  Primary responsibilities are to provide first level support within the Hospital and to work collaboratively with the clinical staff within and amongst the Cancer Center/Hospital, I/S department Aria Application Analyst and Varian (vendor) to implement and optimize adoption of the Aria Medical Oncology EMR.  The functions are performed in accordance with all applicable laws and regulations and the hospital’s philosophy, policies, procedures and standards.</summary><required-skills>Minimum of two years of clinical oncology nursing experience in an acute care setting.Demonstrated excellence in the care of oncology patients.  Proven ability to manage multiple tasks and project activities.  Proven ability to excel in team setting.  Hands-on knowledge of Microsoft Office Suite.  Excellent interpersonal and communication skills; expert knowledge of nursing principles, practice and skills.  Demonstrates strong leadership skills and ability to function independently.</required-skills><required-education>Graduate of an accredited nursing program required. Bachelor's degree preferred.  Licensure as a registered nurse required.  Current OCN certification preferred.  Certification in specialty area of Oncology is preferred.</required-education><required-experience>1-2 years of experience as regular user, super user, or analyst/specialist with oncology application such as ARIA (preferred) or iKnowmed, OmniMD, OpTX, Propinquity, OncoEMR (Altos) or similar.</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$80-90k+ DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation, relocation assistance</benefits></compensation><posted-date>6-2-2010</posted-date><close-date></close-date><location><address></address><city></city><state>MD</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Cerner RN Informaticist</title><job-code></job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/060410RNInformatics.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Cerner, Millenium, Hospital, Nursing, Informatics, Design, Build, Support, HNA, HNAM, Clinical Applications, Clinical Systems, Support</job-category><description><summary>GENERAL DESCRIPTION: The Nurse Informaticist functions in a leadership role as a clinical systems expert in collaboration with the multidisciplinary team. She/He support nursing department while coordinating with IT and other departments on all aspects of implementation and use of clinical applications/EMR, particularly Cerner. These functions are performed in accordance all applicable laws and regulations and Hospital's philosophy, policies, procedures and standards.EDUCATION AND TRAINING: BS in Nursing or Informatics related field. MS, Nursing Informatics or related field preferred.LICENSURE AND OR CERTIFICATION: RN license in DC. ANCC Certification in Nursing Informatics preferred. EXPERIENCE: Minimum of two years bedside nursing care experience. Experience in a computer/information systems support related role.SPECIAL KNOWLEDGE/SKILLS/ABILITIES: Excellent verbal and written communication skills. Ability to organize, analyze and synthesize information. Working knowledge of computer databases, spreadsheets and word processing software. Proficient with the use of Microsoft Office applications, Visio.  Prefer experience working with Cerner applications.This position reports to the Nursing Informatics Director.</summary><required-skills>Clinical Information Systems, Nursing Informatics, Cerner Millenium, Carenet, Orders, Documentation</required-skills><required-education>Bachelor’s</required-education><required-experience></required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$80-90k DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation, relocation assistance</benefits></compensation><posted-date>9-2-2010</posted-date><close-date></close-date><location><address></address><city></city><state>MD</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Cerner Core Analyst</title><job-code></job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/063010CernerCore.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Cerner, Millenium, Hospital, Nursing, Informatics, Design, Build, Support, HNA, HNAM, Clinical Applications, Clinical Systems, Support</job-category><description><summary>Functions in a leadership role as a clinical systems expert in IT in collaboration with the multidisciplinary team. She/He supports IT department while coordinating with various clinical departments on all aspects of implementation and use of clinical applications/EMR, particularly Cerner.  Experience working with Cerner applications Core required. This position reports to the Clinical Applications Manager.  Supports multiple hospitals in the local area.  Some local travel required.   We are currently implemented on numerous Cerner modules and continuing to implement new functionality, leading towards CPOE and Meaningful Use.  Will be asked to mentor more junior team members and/or help train experienced team members, whose expertise lies with legacy systems.  Requires solid experience in Cerner core design/build/support.</summary><required-skills>Clinical Information Systems, Nursing Informatics, Cerner Millenium, Carenet, Orders, Documentation</required-skills><required-education>Bachelor’s</required-education><required-experience></required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$80-100k DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation, relocation assistance</benefits></compensation><posted-date>9-2-2010</posted-date><close-date></close-date><location><address></address><city></city><state>MD</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Cerner Carenet Analyst</title><job-code></job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/063010CernerCarenet.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Cerner, Millenium, Hospital, Nursing, Informatics, Design, Build, Support, HNA, HNAM, Clinical Applications, Clinical Systems, Support</job-category><description><summary>Functions in a leadership role as a clinical systems expert in IT in collaboration with the multidisciplinary team. She/He supports IT department while coordinating with various clinical departments on all aspects of implementation and use of clinical applications/EMR, particularly Cerner.  Experience working with Cerner applications Carent required.  This position reports to the Clinical Applications Manager.  Supports multiple hospitals in the local area.  Some local travel required.   We are currently implemented on numerous Cerner modules and continuing to implement new functionality, leading towards CPOE and Meaningful Use.  Will be asked to mentor more junior team members and/or help train experienced team members, whose expertise lies with legacy systems.  Requires solid design/build/support experience in Cerner Carenet functions.</summary><required-skills>Clinical Information Systems, Nursing Informatics, Cerner Millenium, Carenet, Orders, Documentation</required-skills><required-education>Bachelor’s</required-education><required-experience></required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt></exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range>$80-100k DOE</salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation, relocation assistance</benefits></compensation><posted-date>9-2-2010</posted-date><close-date></close-date><location><address></address><city></city><state>MD</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Cerner CCL Report Writer</title><job-code></job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/063010CCL.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category></job-category><description><summary>Experienced Cerner CCL report writer with rules to join east coast multi-facility system.   Moving towards CPOE and Meaningful use.  Continuing to implement new functionality, new phase coming.  Will have opportunity to learn MPages in next phase, mentor other report writers in Cerner tools.  Reports to clinical applications manager in IT department.  Supports various clinical and other departments.</summary><required-skills>Clinical Information Systems, Cerner Millenium, CCL, Report Writing, Programming</required-skills><required-education>Bachelor’s Degree</required-education><required-experience>Minimum of 5-7+ years of experience with hospital clinical information systems</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt></exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range></salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits></benefits></compensation><posted-date>9-2-2010</posted-date><close-date></close-date><location><address></address><city></city><state>MD</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-237-5430</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Cerner Outreach Analyst</title><job-code></job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/073080CernerOutreach.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category></job-category><description><summary>Experienced Cerner Outreach analyst with design/build/support experience to join east coast multi-facility system.   Moving towards CPOE and Meaningful use.  Continuing to implement new functionality, new phase coming.  Working within IT will work closely with outside physicians and other members of the IT teams supporting Millenium clinicals..  Reports to clinical applications manager in IT department.  Supports various clinical and other departments.</summary><required-skills>Clinical Information Systems, Cerner Millenium, Carenet, Powerchart, Clinical Applications, Outreach, Physicians</required-skills><required-education>Bachelor’s Degree</required-education><required-experience>Minimum of 5-7+ years of experience with hospital clinical information systems</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt></exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range></salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits></benefits></compensation><posted-date>9-2-2010</posted-date><close-date></close-date><location><address></address><city></city><state>MD</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-237-5430</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>Cerner Charge Services Analyst</title><job-code></job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/073080CernerChgSvcs.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category></job-category><description><summary>Experienced Cerner Charge Services analyst with design/build/support experience to join east coast multi-facility system.   Moving towards CPOE and Meaningful use.  Continuing to implement new functionality, new phase coming.  Working within IT will work closely with other members of the IT teams supporting Millenium clinicals and members of Business Offices, financial applications.  Reports to clinical applications manager in IT department.  Supports various clinical and other departments.</summary><required-skills>Clinical Information Systems, Cerner Millenium, Charge Services, Business Office, Billing, Reimbursement, Clinical Applications,</required-skills><required-education>Bachelor’s Degree</required-education><required-experience>Minimum of 5-7+ years of experience with hospital clinical information systems</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt></exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range></salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits></benefits></compensation><posted-date>9-2-2010</posted-date><close-date></close-date><location><address></address><city></city><state>MD</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-237-5430</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>IT Security Operations Center (SOC) Analyst</title><job-code>SOC</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/SOCIL.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Network Security, IT Security, SOC, IDS, IPS, NIDS, Intrusion Detection, Unix, Linux, Firewall, TCP/IP</job-category><description><summary>SecureWorks is a market leading provider of world-class information security services with over 2,800 clients worldwide spanning North America, Latin America, Europe, the Middle East and the Pacific Rim. Organizations of all sizes, including more than ten percent of the Fortune 500, rely on SecureWorks to protect their assets, improve compliance and reduce costs. The combination of strong client service, award-winning security technology and experienced security professionals makes SecureWorks the premier provider of information security services for any organization. Positioned in the Leader’s Quadrant of Gartner’s Magic Quadrant for MSSPs, SecureWorks has also won SC Magazine's "Best Managed Security Service" award for 2006, 2007, 2008 &amp; 2009.  POSITION SUMMARY:  Security Analysts perform real-time log analysis to provide network and data security for SecureWorks clients leveraging SecureWorks’ Sherlock technology platform. Analysts provide excellent client service while evaluating the type and severity of security events by making use of packet analyses, and an in-depth understanding of exploits and vulnerabilities. Resolve client issues by taking the appropriate corrective action, or following the appropriate escalation procedures. Document all client communications. Work in a team environment and monitor the health and wellness of security devices on our client’s networks.  Essential Duties &amp; Responsibilities.  Respond to inbound phone and electronic requests for technical assistance with SecureWorks products.  Manage all customer situations in a professional manner with emphasis on customer satisfaction.  Configuration and troubleshooting of SecureWorks iSensor and associated infrastructure.  Assess incident severity and escalate to the next level as needed.  Keep customers abreast of changes in status during issue resolution.  Set clear expectations and provide timely follow-up to customers as appropriate.  Utilize internal guidelines for effective call processing and escalation and client service.  Interact with network intrusion detection devices and other security systems via proprietary and commercial consoles, both local and remote.  Additional Responsibilities:  Must be able to manage customer accounts and confidently communicate technical information to SecureWorks client base.  Maintain keen understanding of evolving Internet threats to ensure the security of SecureWorks Client networks.  Learn prerelease products in the area(s) of support responsibility in order to support them when releasedWrite technical articles for internal knowledge base.  Participate in knowledge sharing with other analysts and develop customer solutions efficiently.  Coordinate or participate in individual or tem projects to ensure quality support for our clients.  Perform other essential duties as assigned</summary><required-skills>Preferred Technical Experience:  Significant experience with Linux, TCP/IP, UNIX, NT, IP Routing.  Firm understanding of regular expressions.  Understanding of database structure and queries.  Understanding of basic network services, vulnerabilities and attacks.  Good knowledge of NIDS platforms, as well as exploits and vulnerabilities.  Knowledge, Skills, &amp; Abilities.  Must have strong written and verbal communication skillsCustomer Service background and good written and verbal communication skills.  Cisco Security Agent experience is a plus.  Ability to maintain focus while performing in depth log analysis.  Attention to detail and great organizational skills.  Good interpersonal, and organizational skills, as well as phone and customer service skills</required-skills><required-education>Bachelors or Equivalent</required-education><required-experience>Education and Experience:  Bachelor's Degree or equivalent in Computer/Electrical Engineering or Computer Science or equivalent work experience.Three or more years of experience as Network Intrusion Analyst.  Experience / Knowledge of Cisco NIDS devices.  Experience / Knowledge of Cisco Security Agents, Cisco Pix , ASA or CheckPoint Firewalls.  Dsirable Experience / Knowledge of variety of Intrusion Detection platforms Experience with VPN, SSL, other encryption methodology / technology a plus.  Certifications Desired:  CCNA, CCSP, CSPFA Certifications a plus.  GIAC, GCIA, GCIH, GCFW, GHTO, GSEC or similar certification desirable.</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range></salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation, relocation assistance</benefits></compensation><posted-date>9-2-2010</posted-date><close-date></close-date><location><address></address><city>Chicago</city><state>IL</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>IT Security Operations Center (SOC) Analyst</title><job-code>SOC</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/SOCGA.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Network Security, IT Security, SOC, IDS, IPS, NIDS, Intrusion Detection, Unix, Linux, Firewall, TCP/IP</job-category><description><summary>SecureWorks is a market leading provider of world-class information security services with over 2,800 clients worldwide spanning North America, Latin America, Europe, the Middle East and the Pacific Rim. Organizations of all sizes, including more than ten percent of the Fortune 500, rely on SecureWorks to protect their assets, improve compliance and reduce costs. The combination of strong client service, award-winning security technology and experienced security professionals makes SecureWorks the premier provider of information security services for any organization. Positioned in the Leader’s Quadrant of Gartner’s Magic Quadrant for MSSPs, SecureWorks has also won SC Magazine's "Best Managed Security Service" award for 2006, 2007, 2008 &amp; 2009.  POSITION SUMMARY:  Security Analysts perform real-time log analysis to provide network and data security for SecureWorks clients leveraging SecureWorks’ Sherlock technology platform. Analysts provide excellent client service while evaluating the type and severity of security events by making use of packet analyses, and an in-depth understanding of exploits and vulnerabilities. Resolve client issues by taking the appropriate corrective action, or following the appropriate escalation procedures. Document all client communications. Work in a team environment and monitor the health and wellness of security devices on our client’s networks.  Essential Duties &amp; Responsibilities.  Respond to inbound phone and electronic requests for technical assistance with SecureWorks products.  Manage all customer situations in a professional manner with emphasis on customer satisfaction.  Configuration and troubleshooting of SecureWorks iSensor and associated infrastructure.  Assess incident severity and escalate to the next level as needed.  Keep customers abreast of changes in status during issue resolution.  Set clear expectations and provide timely follow-up to customers as appropriate.  Utilize internal guidelines for effective call processing and escalation and client service.  Interact with network intrusion detection devices and other security systems via proprietary and commercial consoles, both local and remote.  Additional Responsibilities:  Must be able to manage customer accounts and confidently communicate technical information to SecureWorks client base.  Maintain keen understanding of evolving Internet threats to ensure the security of SecureWorks Client networks.  Learn prerelease products in the area(s) of support responsibility in order to support them when releasedWrite technical articles for internal knowledge base.  Participate in knowledge sharing with other analysts and develop customer solutions efficiently.  Coordinate or participate in individual or tem projects to ensure quality support for our clients.  Perform other essential duties as assigned</summary><required-skills>Preferred Technical Experience:  Significant experience with Linux, TCP/IP, UNIX, NT, IP Routing.  Firm understanding of regular expressions.  Understanding of database structure and queries.  Understanding of basic network services, vulnerabilities and attacks.  Good knowledge of NIDS platforms, as well as exploits and vulnerabilities.  Knowledge, Skills, &amp; Abilities.  Must have strong written and verbal communication skillsCustomer Service background and good written and verbal communication skills.  Cisco Security Agent experience is a plus.  Ability to maintain focus while performing in depth log analysis.  Attention to detail and great organizational skills.  Good interpersonal, and organizational skills, as well as phone and customer service skills</required-skills><required-education>Bachelors or Equivalent</required-education><required-experience>Education and Experience:  Bachelor's Degree or equivalent in Computer/Electrical Engineering or Computer Science or equivalent work experience.Three or more years of experience as Network Intrusion Analyst.  Experience / Knowledge of Cisco NIDS devices.  Experience / Knowledge of Cisco Security Agents, Cisco Pix , ASA or CheckPoint Firewalls.  Dsirable Experience / Knowledge of variety of Intrusion Detection platforms Experience with VPN, SSL, other encryption methodology / technology a plus.  Certifications Desired:  CCNA, CCSP, CSPFA Certifications a plus.  GIAC, GCIA, GCIH, GCFW, GHTO, GSEC or similar certification desirable.</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range></salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation, relocation assistance</benefits></compensation><posted-date>9-2-2010</posted-date><close-date></close-date><location><address></address><city>Atlanta</city><state>GA</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>IT Security Operations Center (SOC) Analyst</title><job-code>SOC</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/SOCSC.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Network Security, IT Security, SOC, IDS, IPS, NIDS, Intrusion Detection, Unix, Linux, Firewall, TCP/IP</job-category><description><summary>SecureWorks is a market leading provider of world-class information security services with over 2,800 clients worldwide spanning North America, Latin America, Europe, the Middle East and the Pacific Rim. Organizations of all sizes, including more than ten percent of the Fortune 500, rely on SecureWorks to protect their assets, improve compliance and reduce costs. The combination of strong client service, award-winning security technology and experienced security professionals makes SecureWorks the premier provider of information security services for any organization. Positioned in the Leader’s Quadrant of Gartner’s Magic Quadrant for MSSPs, SecureWorks has also won SC Magazine's "Best Managed Security Service" award for 2006, 2007, 2008 &amp; 2009.  POSITION SUMMARY:  Security Analysts perform real-time log analysis to provide network and data security for SecureWorks clients leveraging SecureWorks’ Sherlock technology platform. Analysts provide excellent client service while evaluating the type and severity of security events by making use of packet analyses, and an in-depth understanding of exploits and vulnerabilities. Resolve client issues by taking the appropriate corrective action, or following the appropriate escalation procedures. Document all client communications. Work in a team environment and monitor the health and wellness of security devices on our client’s networks.  Essential Duties &amp; Responsibilities.  Respond to inbound phone and electronic requests for technical assistance with SecureWorks products.  Manage all customer situations in a professional manner with emphasis on customer satisfaction.  Configuration and troubleshooting of SecureWorks iSensor and associated infrastructure.  Assess incident severity and escalate to the next level as needed.  Keep customers abreast of changes in status during issue resolution.  Set clear expectations and provide timely follow-up to customers as appropriate.  Utilize internal guidelines for effective call processing and escalation and client service.  Interact with network intrusion detection devices and other security systems via proprietary and commercial consoles, both local and remote.  Additional Responsibilities:  Must be able to manage customer accounts and confidently communicate technical information to SecureWorks client base.  Maintain keen understanding of evolving Internet threats to ensure the security of SecureWorks Client networks.  Learn prerelease products in the area(s) of support responsibility in order to support them when releasedWrite technical articles for internal knowledge base.  Participate in knowledge sharing with other analysts and develop customer solutions efficiently.  Coordinate or participate in individual or tem projects to ensure quality support for our clients.  Perform other essential duties as assigned</summary><required-skills>Preferred Technical Experience:  Significant experience with Linux, TCP/IP, UNIX, NT, IP Routing.  Firm understanding of regular expressions.  Understanding of database structure and queries.  Understanding of basic network services, vulnerabilities and attacks.  Good knowledge of NIDS platforms, as well as exploits and vulnerabilities.  Knowledge, Skills, &amp; Abilities.  Must have strong written and verbal communication skillsCustomer Service background and good written and verbal communication skills.  Cisco Security Agent experience is a plus.  Ability to maintain focus while performing in depth log analysis.  Attention to detail and great organizational skills.  Good interpersonal, and organizational skills, as well as phone and customer service skills</required-skills><required-education>Bachelors or Equivalent</required-education><required-experience>Education and Experience:  Bachelor's Degree or equivalent in Computer/Electrical Engineering or Computer Science or equivalent work experience.Three or more years of experience as Network Intrusion Analyst.  Experience / Knowledge of Cisco NIDS devices.  Experience / Knowledge of Cisco Security Agents, Cisco Pix , ASA or CheckPoint Firewalls.  Dsirable Experience / Knowledge of variety of Intrusion Detection platforms Experience with VPN, SSL, other encryption methodology / technology a plus.  Certifications Desired:  CCNA, CCSP, CSPFA Certifications a plus.  GIAC, GCIA, GCIH, GCFW, GHTO, GSEC or similar certification desirable.</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range></salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation, relocation assistance</benefits></compensation><posted-date>9-2-2010</posted-date><close-date></close-date><location><address></address><city>Myrtle Beach</city><state>SC</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>IT Security Operations Center (SOC) Analyst</title><job-code>SOC</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/SOCRI.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Network Security, IT Security, SOC, IDS, IPS, NIDS, Intrusion Detection, Unix, Linux, Firewall, TCP/IP</job-category><description><summary>SecureWorks is a market leading provider of world-class information security services with over 2,800 clients worldwide spanning North America, Latin America, Europe, the Middle East and the Pacific Rim. Organizations of all sizes, including more than ten percent of the Fortune 500, rely on SecureWorks to protect their assets, improve compliance and reduce costs. The combination of strong client service, award-winning security technology and experienced security professionals makes SecureWorks the premier provider of information security services for any organization. Positioned in the Leader’s Quadrant of Gartner’s Magic Quadrant for MSSPs, SecureWorks has also won SC Magazine's "Best Managed Security Service" award for 2006, 2007, 2008 &amp; 2009.  POSITION SUMMARY:  Security Analysts perform real-time log analysis to provide network and data security for SecureWorks clients leveraging SecureWorks’ Sherlock technology platform. Analysts provide excellent client service while evaluating the type and severity of security events by making use of packet analyses, and an in-depth understanding of exploits and vulnerabilities. Resolve client issues by taking the appropriate corrective action, or following the appropriate escalation procedures. Document all client communications. Work in a team environment and monitor the health and wellness of security devices on our client’s networks.  Essential Duties &amp; Responsibilities.  Respond to inbound phone and electronic requests for technical assistance with SecureWorks products.  Manage all customer situations in a professional manner with emphasis on customer satisfaction.  Configuration and troubleshooting of SecureWorks iSensor and associated infrastructure.  Assess incident severity and escalate to the next level as needed.  Keep customers abreast of changes in status during issue resolution.  Set clear expectations and provide timely follow-up to customers as appropriate.  Utilize internal guidelines for effective call processing and escalation and client service.  Interact with network intrusion detection devices and other security systems via proprietary and commercial consoles, both local and remote.  Additional Responsibilities:  Must be able to manage customer accounts and confidently communicate technical information to SecureWorks client base.  Maintain keen understanding of evolving Internet threats to ensure the security of SecureWorks Client networks.  Learn prerelease products in the area(s) of support responsibility in order to support them when releasedWrite technical articles for internal knowledge base.  Participate in knowledge sharing with other analysts and develop customer solutions efficiently.  Coordinate or participate in individual or tem projects to ensure quality support for our clients.  Perform other essential duties as assigned</summary><required-skills>Preferred Technical Experience:  Significant experience with Linux, TCP/IP, UNIX, NT, IP Routing.  Firm understanding of regular expressions.  Understanding of database structure and queries.  Understanding of basic network services, vulnerabilities and attacks.  Good knowledge of NIDS platforms, as well as exploits and vulnerabilities.  Knowledge, Skills, &amp; Abilities.  Must have strong written and verbal communication skillsCustomer Service background and good written and verbal communication skills.  Cisco Security Agent experience is a plus.  Ability to maintain focus while performing in depth log analysis.  Attention to detail and great organizational skills.  Good interpersonal, and organizational skills, as well as phone and customer service skills</required-skills><required-education>Bachelors or Equivalent</required-education><required-experience>Education and Experience:  Bachelor's Degree or equivalent in Computer/Electrical Engineering or Computer Science or equivalent work experience.Three or more years of experience as Network Intrusion Analyst.  Experience / Knowledge of Cisco NIDS devices.  Experience / Knowledge of Cisco Security Agents, Cisco Pix , ASA or CheckPoint Firewalls.  Dsirable Experience / Knowledge of variety of Intrusion Detection platforms Experience with VPN, SSL, other encryption methodology / technology a plus.  Certifications Desired:  CCNA, CCSP, CSPFA Certifications a plus.  GIAC, GCIA, GCIH, GCFW, GHTO, GSEC or similar certification desirable.</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range></salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation, relocation assistance</benefits></compensation><posted-date>9-2-2010</posted-date><close-date></close-date><location><address></address><city>Providence</city><state>RI</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>IT Security Systems Administrator (Health and Infrastructure Technician)</title><job-code>HIT</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/HITRI.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Network Security, IT Security, SOC, IDS, IPS, NIDS, Intrusion Detection, Unix, Linux, Firewall, TCP/IP</job-category><description><summary>SecureWorks is a market leading provider of world-class information security services with over 2,800 clients worldwide spanning North America, Latin America, Europe, the Middle East and the Pacific Rim. Organizations of all sizes, including more than ten percent of the Fortune 500, rely on SecureWorks to protect their assets, improve compliance and reduce costs. The combination of strong client service, award-winning security technology and experienced security professionals makes SecureWorks the premier provider of information security services for any organization. Positioned in the Leader’s Quadrant of Gartner’s Magic Quadrant for MSSPs, SecureWorks has also won SC Magazine's "Best Managed Security Service" award for 2006, 2007, 2008 &amp; 2009.  POSITION SUMMARY:  A technician on the Health and Infrastructure team monitors and investigates health related issues on network security devices such as Firewalls, Intrusion Detection Systems, and other Unix/Linux based platforms.  The devices and monitoring system are part of an industry leading offering package to ensure unsurpassed network security. Incumbents must demonstrate analytical and troubleshooting skills to guarantee consistent operational status of customer devices.You will be working in an operations center with a team of security and networking professionals and will be responsible for addressing inbound client emails, addressing SLA bound health alerts, and working with customers troubleshooting device and network related issues.Essential Duties &amp; ResponsibilitiesTake ownership of and troubleshoot tickets generated by the monitoring system. Tickets consist of alerts for unreachable devices, devices not reporting events, and miscellaneous hardware and software failures. Resolve problems introduced into customer networks including, but not limited to, broken VLAN settings, broken span port settings, changed IP addresses, duplicate IP addresses, changed access control lists, and incorrect NATsMeet service level agreements regarding response time and customer notification.Remotely manage customer devices and correct problems.Demonstrate excellent communication and customer care skills by documenting all analysis, work, and communications within the ticketing system.Professionally and courteously answer customer phone calls and email by: Authenticating callersCreating and/or updating tickets for all work and requestsHandling customer concernsIdentify internal SecureWorks infrastructure outages and escalate to the appropriate groups for resolution. This includes but is not limited to: Monitoring systemTicketing systemAuthentication serversDatabasesProductivity toolsManagement consolesEstablish long term and short term goals. Short term goals: Become familiar with SecureWorks core infrastructure and the interplay between different components. Improve technical skills with firewalls, intrusion detection and prevention platforms.Long term goal: work to become a senior analyst or explore other opportunities within the organization such as Firewall Analyst /Engineering or Production Operations</summary><required-skills>Exposure to a variety of operating systems, such as Windows/Linux/Unix  Excellent written and verbal communication skills.Time management and organizational skills.Proficient personal computer skills with electronic mail, office productivity tools.Resourceful nature, the ability to learn new skills and adapt to different situations with minimal preparation.Rudimentary understanding of intrusion detection, firewall operations, and other general security practices.Basic understanding of Unix or Linux operating systems including, but not limited to: Navigating the directory structureManaging processesObtaining system statistics such as CPU, memory, disk, network interface utilization from the command line. Identifying potential problems from system logs.Solid understanding of computer network fundamentals including address resolution protocol, routing, network address translation, virtual private networks, and the OSI model.Ability to read and interpret network diagrams.</required-skills><required-education>Some college or technical school helpful</required-education><required-experience>IT systems administration experience, network administration, computer operatioins experience</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range></salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation, relocation assistance</benefits></compensation><posted-date>9-2-2010</posted-date><close-date></close-date><location><address></address><city>Providence</city><state>RI</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job><job><title>IT Security Engineer Dedicated Teams</title><job-code>SECENGRDTRI</job-code><action></action><job-board-name>ROI Recruiting</job-board-name><job-board-url>http://www.roirecruiting.com/index_files/opportunities.htm</job-board-url><detail-url>http://www.roirecruiting.com/jobfeed/SECENGRDTRI.xml</detail-url><apply-url>http://www.roirecruiting.com</apply-url><job-category>Network Security, IT Security, SOC, IDS, IPS, NIDS, Intrusion Detection, Unix, Linux, Firewall, TCP/IP</job-category><description><summary>SecureWorks is a market leading provider of world-class information security services with over 2,800 clients worldwide spanning North America, Latin America, Europe, the Middle East and the Pacific Rim. Organizations of all sizes, including more than ten percent of the Fortune 500, rely on SecureWorks to protect their assets, improve compliance and reduce costs. The combination of strong client service, award-winning security technology and experienced security professionals makes SecureWorks the premier provider of information security services for any organization. Positioned in the Leader’s Quadrant of Gartner’s Magic Quadrant for MSSPs, SecureWorks has also won SC Magazine's "Best Managed Security Service" award for 2006, 2007, 2008 &amp; 2009.  A Platform Engineer is responsible for supporting the 7x24 Security Operations Center (SOC) with advanced technical escalations as well as overseeing the integration of commercially available security products with our people, processes, and SIM technology.  This individual serves as the technical authority and product expert for our clients and internal teams.  Essential Duties &amp; ResponsibilitiesEvaluate new products or featuresLevel-of-effort assessmentsComprehension of the vendor roadmaps and preserving the overall relationship  Maintaining centrally managed consoles and critical infrastructure that enables our SOC to manage firewall and intrusion detection devicesParticipate in an on-call rotationDemonstrate excellent communication and client care skills by documenting all activities within our client delivery systems and communicating with client representatives in a timely mannerEnsure Security Events are being monitored, acknowledged, and acted uponEnsure that we are implementing best practice security policies that address the client's business needs while protecting their vital corporate assetsThis position is a training ground for the next level of support. The incumbent participates in ongoing training programs to understand our processes, systems and the technologies that we support.Regularly provide high level proactive technical support including device upgrades, VPN configuration, and hot sparingStay informed of current events in the security industry including the latest exploits and threats, as well as, preventative measures, remediation and restoral techniquesManage, participate in, or directly work on any additional projects, assignments, or initiatives</summary><required-skills>Knowledge of trouble ticketing and CRMUnderstands the operation of test and analysis equipment such as protocol analyzer, LAN/WAN sniffers, etc.Thorough understanding of the OSI modelCISSP, CCSA, CCSE, CCNA, CCNP or other Vendor Security CertificationKnowledge of firewall and VPN technology such as Check Point, Juniper NetScreen, Sidewinder, SonicWall, Cisco PIX, Fortinet, or knowledge of intrusion detection systems such as SNORT, McAfee, TippingPoint, SourceFire, IBM-ISS Real Secure/Proventia, and Cisco IDSKnowledge of VPN technologyWorking knowledge of PERL and BASHKnowledge of Unix Operating SystemsExcellent written, verbal communication and organizational skillsAbility to read and interpret network diagramsStrong interpersonal and client service skillsExperience with processes in functional area (i.e. trouble management, fault management, and provisioningAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsHandle multiple tasks simultaneously</required-skills><required-education>Bachelor’s Degree, or equivalent experience</required-education><required-experience>Bachelor’s Degree, or equivalent experience4 to 6 years of functional experienceStrong background in network security management, internet firewalls, routing technologies and intrusion detection</required-experience><full-time>true</full-time><part-time>false</part-time><flex-time>false</flex-time><internship>false</internship><volunteer>false</volunteer><exempt>false</exempt><contract>false</contract><permanent>true</permanent><temporary>false</temporary><telecommute>false</telecommute></description><compensation><salary-range></salary-range><salary-amount></salary-amount><salary-currency></salary-currency><benefits>Generous health, dental, vacation, relocation assistance</benefits></compensation><posted-date>9-2-2010</posted-date><close-date></close-date><location><address></address><city>Providence</city><state>RI</state><zip></zip><country>US</country><area-code></area-code></location><contact><name>John Popowski</name><email>john@roirecruiting.com</email><hiring-manager-name></hiring-manager-name><hiring-manager-email></hiring-manager-email><phone>843-278-2410</phone><fax></fax></contact><company><name>ROI Recruiting</name><description></description><industry></industry><url>www.roirecruiting.com</url></company></job></jobs>